Terms and Conditions
Effective Date: September 15, 2025
Website: www.clearvueeyes.com
Entity: ClearVue Eyes, PLLC
General Information
ClearVue Eyes, PLLC (“Company,” “we,” “our,” “us”) operates this Website for educational and informational purposes only. Content provided is not a substitute for professional optometric advice, diagnosis, or treatment. You should always consult a licensed optometrist, ophthalmologist, or other qualified healthcare provider with questions about your vision or eye health.
Use of Website
You agree to use this Website only for lawful purposes and in accordance with these Terms. You may not:
– Use this Website in a way that violates any applicable federal, state, or local law, including HIPAA (45 CFR Parts 160 and 164) and Florida patient privacy laws (e.g., Florida Statutes Chapter 456).
– Attempt to gain unauthorized access to any portion of the Website, servers, or networks.
– Submit false, misleading, or unauthorized information through forms or appointment requests.
HIPAA & Patient Privacy
ClearVue Eyes, PLLC complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable Florida privacy laws to protect your personal health information (PHI).
– Protected Health Information (PHI): Any medical, vision, or appointment information you share via forms, emails, or SMS may be considered PHI and is handled in accordance with HIPAA regulations.
– Transmission Risks: Although we implement reasonable safeguards, communication through online forms, email, or SMS may not be fully secure. By using these methods, you accept the inherent risk of electronic transmission.
– Notice of Privacy Practices: Our formal Notice of Privacy Practices, as required by HIPAA, is available in our office and upon request. This notice explains how we may use and disclose your PHI and describes your rights under federal and Florida law.
Florida Patient Rights
As a Florida patient, you have rights under Florida Statutes §456.057 regarding the confidentiality of your medical records. We will release patient records only as permitted or required by law, such as:
– To you or your legally authorized representative.
– To another healthcare provider for continuity of care.
– Pursuant to a valid court order, subpoena, or as required by state/federal law.
Intellectual Property
All Website content, including text, graphics, logos, and images, is the property of ClearVue Eyes, PLLC or its licensors. You may view and download content for personal, non-commercial use only.
No Doctor-Patient Relationship
Accessing or using this Website does not establish a doctor-patient relationship. A professional relationship is created only when you are seen and evaluated by a licensed provider at ClearVue Eyes, PLLC.
Appointments and Online Forms
By submitting forms or booking appointments online, you agree to provide accurate and complete information. Appointment requests are subject to confirmation by our staff and are not guaranteed until confirmed.
Email and SMS Communications
By submitting your contact information, you consent to receive email, phone, and text message communications from ClearVue Eyes, PLLC.
• **Purpose of Messages:** You may receive appointment confirmations, reminders, schedule changes, follow-up care instructions, important office announcements, educational information about eye health, and limited marketing promotions.
• **Message Frequency:** Messaging frequency will vary depending on appointment activity but may include multiple messages per appointment (confirmation, reminder, follow-up) and occasional marketing campaigns (no more than 2-4 per month).
• **Message & Data Rates:** Standard message and data rates may apply depending on your mobile carrier.
• **Privacy:** We limit the use of Protected Health Information (PHI) in SMS to the minimum necessary and handle all data in accordance with HIPAA and our Privacy Policy. For more information, please review our Privacy Policy at www.clearvueeyes.com/privacy.
• **Opt-Out Instructions:** You may opt out of marketing texts at any time by replying STOP. You may also request assistance by replying HELP or contacting us at [email protected].
• **Consent Not Required:** Your consent to receive text messages is not a condition of receiving care or services at ClearVue Eyes, PLLC.
By submitting your contact information, you consent to receive email, phone, and text message communications from ClearVue Eyes, PLLC.
– Purpose: Appointment confirmations, reminders, treatment follow-ups, important office updates, and marketing communications.
– HIPAA Considerations: We limit PHI in email/SMS communications to the minimum necessary. You acknowledge that these communications may not be fully encrypted.
– Opt-Out: You may opt out of marketing emails by clicking “unsubscribe” in the message, or stop text messages by replying “STOP.” Standard carrier rates may apply.
– Consent Not Required: Your consent to receive messages is not required as a condition of purchasing goods or services.
Privacy Policy
Please review our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information.
Third-Party Links
Links to third-party websites are provided for convenience. We are not responsible for the content or privacy practices of external sites.
Disclaimer of Warranties
This Website is provided “as is.” We make no warranties that the Website will be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by Florida law, ClearVue Eyes, PLLC is not liable for damages resulting from your use of this Website, including direct, indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold harmless ClearVue Eyes, PLLC, its employees, and affiliates against claims or expenses arising from your use of this Website or violation of these Terms.
Changes to Terms
We may update these Terms at any time. Updates will be posted with a revised effective date. Continued use of the Website after changes constitutes acceptance.
Governing Law
These Terms are governed by and construed under the laws of the State of Florida, and any disputes shall be resolved in the courts located in Seminole County, Florida.
Contact Us
ClearVue Eyes, PLLC
Website: www.clearvueeyes.com
Phone: 407-490-0948
Email: [email protected]